Project Description
Industry – Technology
$48k AUD
Implementation Cost
-$390k
390k AUD Opex Reduction
+$200K
Forecasted New Revenue
Optimise!
Our client provides mission critical SaaS hosting and support to a wide range of clients including a number of ASX 100 companies. All hosting is provided in line with the highest level of accreditation for hosting providers – ASAE3402

Solution
- A “rules engine” approach where a master control file is used to quickly add new clients or change configurations of existing clients
- Secure, encrypted credential management to hold and manage all system passwords
- End-user training and ongoing support plan
- Improved audit reporting with PDF generation for external audit submission + real time data feeds to Microsoft BI environments
- Fully redundant production environment with failover and automated backups

Benefits
-
- Reduce the Opex associated with monitoring and managing services
- Increase the quality of service provided by increasing the frequency and accuracy of tests
- Growing revenue by creating new service offerings enabled by the hugely reduced cost of automated delivery

Results
- 90% FTE Reduction
- $390k AUD Opex reduction over 3 years
- $200k AUD Net New Annual Forecast


