Project Description

Industry – Technology

$48k AUD

Implementation Cost

-$390k

390k AUD Opex Reduction

+$200K

Forecasted New Revenue

Optimise!

Our client provides mission critical SaaS hosting and support to a wide range of clients including a number of ASX 100 companies.  All hosting is provided in line with the highest level of accreditation for hosting providers – ASAE3402

Solution
  • A “rules engine” approach where a master control file is used to quickly add new clients or change configurations of existing clients
  • Secure, encrypted credential management to hold and manage all system passwords
  • End-user training and ongoing support plan
  • Improved audit reporting with PDF generation for external audit submission + real time data feeds to Microsoft BI environments
  • Fully redundant production environment with failover and automated backups

Benefits
    • Reduce the Opex associated with monitoring and managing services
    • Increase the quality of service provided by increasing the frequency and accuracy of tests
    • Growing revenue by creating new service offerings enabled by the hugely reduced cost of automated delivery

Results
  • 90% FTE Reduction
  • $390k AUD Opex reduction over 3 years
  • $200k AUD Net New Annual Forecast