We Offer Managed Services &


Enlift is one of the only providers in the region with a dedicated local helpdesk and “Control Room” offering to support our client ongoing automation journey

Local Helpdesk
  • Standard AEST Operating hours 9-5 (extended on request)
  • Phone and Email Support
  • 2nd Line support behind internal capability
SLA Driven
  • Critical – 2 hr response
  • High – 4 hr response
  • Information – 2 day response
Flexible Application Support
  • True application support  – we support your solution not just the technology
  • PAYG units for support and enhancements
  • Co-ordination of 3rd line vendor support
Full Managed Service
  • Daily monitoring of processes
  • Triage, escalation and routing of issues
  • Bot scheduling
  • Platform Upgrades

Our Pricing Plans

Standard Support

$1500 / Per Month PAYG*

Basic Automation Support Service

  • 9-5 Support AEST

  • Self Service Reporting – 1 licence

  • Basic changes and triage

  • Line 2 support

  • Enhancements <2 days

  • Outside of hours 2x unit consumption on preapproval

Most popular

Based on Requirements

Full Automation Managed Services

  • Standard Service +

  • Full Managed Service

  • RPA as a service

  • CI services

  • Dedicated support resource

  • Support Account manager

After Hours Add-On

Coming End of 2023!

After Hours Support Package Add-On

  • Standard Service +

  • Extended hours support 18/6

  • Basic changes and triage

  • Enhancements <5 days

  • Self Service Reporting – 3 licences
  • After Hours Development

Our model is designed to ensure you only pay for what you need and use and comprises of a Base Fee + PAYG

Base Fee

  • Helpdesk Access Fee – $1,500 pcm *1
  • “Control Room” managed service (Optional) – Monthly fee in addition to PAYG. PoA based on environment complexity / scale


  • 1 unit = 1 hr
  • Valid for 12 months
  • Unused units can be carried over to use for consulting, training or ad-hoc services by agreement

*Minimum purchase size 50 Units

Contact Us Now For An Obligation Free Quote Within 48 Hours!

Tell us about yourself

First Name
Last Name
Phone Number

Current Setup


How can we help you?
How can we help you?
Do you currently have another Support Partner? *
How many Bots do you have? *
Are your processes built to Best Practices Standards
How many automations do you currently have running? *
How long have you been running automations? *
How many automations do you currently have running? *
Please provide any additional information
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